These are some of the questions we receive most frequently from our customers. If your question isn't here, we are happy to answer your question by phone or email.Q: Do you do decorative plating?
A: No. Indianhead Plating works with industrial hard chrome for manufacturing and other heavy machinery needs. Chrome for your car, or objects such as plumbing fixtures, is considered decorative plating.Q: Can you complete a rush order?
A: Our facility is open 24 hours a day, and we can accommodate orders with strict, close deadlines. Because the entire hard chrome process is done in-house, we can ensure the speed and quality that you require, including Monday morning deadlines, thanks to our exceptional weekend crew.
One of the most important aspects of customer care is fast turn-around time. Chrome plating is very often the last step in the manufacturing process and we understand how important it is that parts are returned to our clients in a timely manner. Because our facility is operating around the clock, we are in the best position to offer exceptionally fast service.Q: Where can you ship?
A: Indianhead Plating offers our company-owned semi-truck service to the Midwest region daily, and other areas can be easily accommodated through common carriers. We will work with you to ensure your project is completed and shipped to where it needs to be when it needs to be there.Q: What is it like to work with Indianhead Plating?
A: Hard chrome plating is a process that cannot be done entirely with machines. We employ a large staff of talented, dedicated employees who believe in customer service as a vital part of our business. Our years of success are due as much to our ability to provide a great customer experience as they are to our skill in fulfilling orders